Article submitted
Arkansans are experiencing an increase in EBT theft. Scammers are accessing funds on EBT cards without the knowledge of the recipient and then immediately spending that money in states outside Arkansas. This leaves the most vulnerable of Arkansans without the funds they need to purchase groceries.
How do scammers access EBT funds?
Scammers can gain access to a recipient’s EBT funds in a variety of ways. Some of the most common tactics include:
• Placing a “skimming” device at retailer locations. These devices copy EBT card information during a sale without any notice or prompting by a consumer.
• Impersonation. Scammers will contact a SNAP recipient pretending to be a government official. They often contact the recipient towards the end of the month and threaten that funds will not be received next month unless the recipient verifies certain information.
• Phishing. Similar to impersonation, phishing involves the sending of a fake text message or email claiming that a recipient’s PIN has been compromised and needs to be reset, or some other excuse to cause a recipient to divulge his or her PIN.
Who is at risk of EBT scams?
EBT theft can happen to anyone with an EBT account. The best way to protect yourself and your family is to be vigilant in monitoring the use of funds. This includes:
• Protect your PIN. Never share your PIN with anyone, and make it something others would be unlikely to guess (but that you can still remember). Resetting your PIN monthly can help prevent PIN theft.
• Inspect card readers. Make sure there is nothing suspicious attached to the point-of-sale machine before you complete a purchase.
• Monitor your account regularly and report any unauthorized charges.
• Avoid using EBT cards online, when possible.
• Be cautious of unfamiliar requests. Government entities will never reach out via email or text message requesting your PIN.
If you have been a victim of SNAP fraud, immediately report the fraud to your local SNAP office. You can also file a police report, report the fraud to the Arkansas Department of Human Services at ar.gov/snapfraud, and you can contact the Office of the Arkansas Attorney General by calling (501) 682-2007, emailing consumer@arkansasag.gov or by visiting https://arkansasag.gov/file-a-complaint.
